We do the heavy lifting up front to learn about what makes your business unique and special, allowing us to identify your company’s Key Success Attributes.
We study the industry, deconstruct your sales or client success process, generate authentic client personas, and convert all of this knowledge into custom simulations.
We engage directly with your team to provide them with simulation materials, address any questions and ensure that they are well-prepared for their video role play sessions.
Your team members will conduct live video sessions with pelotonRPM Role Play Specialists, executing simulations that replicate real client-facing scenarios.
We evaluate each of the video sessions based upon criteria compiled during the discovery process, focusing our attention on the issues that matter most to you and your team.
Depending on the purpose of the simulation, we will generate a Senior Executive Insights Report or a Coaching Report that provides valuable analysis and feedback.
Our simulations focus on emulating authentic client interactions. Seeing how your frontline employees engage with customers, tell your company’s story and communicate your value proposition says a tremendous amount about your business.