THE RIVERSIDE COMPANY
Preparing Your Client-Facing Teams for the New Reality of Selling
Video-based selling is quickly becoming standard operating procedure. Face-to-face selling is simply not possible right now. We believe this will be the new normal. The technology is ready for prime time and the COVID-19 crisis is cementing a change in behavior. Clients and prospects are embracing video. In fact, they will insist upon it. Are your sales, account management, and client success teams ready?
HERE'S WHAT WE DO
We combine online learning content, live video-based coaching, and simulated client conversations into an exceptional skills-building experience. We help your team members build their video sales capabilities and confidence.
The Time To Get Your Client-Facing Teams Ready for Video Was Yesterday...
The ‘Close/Win’ rate when buyer and seller use video to communicate is 41% higher than when they don’t. Video has been going mainstream in the consumer space for years. We are now seeing an explosion of video conferencing in the corporate market as well. If your client-facing teams aren’t ready for this new reality, you’re at a tremendous disadvantage.
People always prefer to do business with people they connect with on a personal level. Video allows a much higher degree of personal connection than phone calls or emails. Statistics show using video for sales calls will increase win rates substantially.
Using video lets you establish a strong connection without travelling across town, across the country, or around the world, to meet in person. Video meetings also tend to be shorter and more direct than in-person meetings. The productivity impact is huge.
Airfare. Train fare. Hotel. Meals. Gas. Parking. These are the direct SG&A costs you no longer incur if your client-facing teams are meeting using video. The cost savings are substantial – particularly when you attach a valuation multiple to them.
WE HAVE UNPARALLELED EXPERIENCE IN VIDEO SELLING
pelotonRPM has facilitated and analyzed thousands of live, online video sales presentations over the past five years. We know what people do well, and we know what people struggle with. We deliver tremendous domain expertise to you and your team – exactly when you need it most.
pelotonRPM was a lot of fun for our team. It was really quick and easy to get everyone up and running. Video is changing the way we communicate. This is a great way to help your team become more effective.Donnelley Financial Solutions
HERE'S WHAT WE DELIVER
pelotonRPM’s Fundamental Video Sales Skills module includes five distinct components for the members of your sales, account management, and client success teams.
The first part of our Fundamental Video Sales Skills module is a 60-minute live, interactive, online training class with members of your sales, account management, and client success teams to outline the best practices they need to consider when selling and having client conversations via live video.
We will then provide your team with access to our growing library of learning materials. Our content includes video selling fundamentals, information on how to manage your technology, arrange your environment (including lighting and audio), body language considerations, and other valuable and topical information.
Once the members of your team have had an opportunity to review the online materials, we will have a 30-minute, one-on-one video call with each of them to help them address any technology issues, assist them with their environment, and get them ready for their upcoming sales simulation.
Your team members will have a 30-minute simulated sales or client conversation. They will be connected, via live video, with one of our Simulation Specialists who will play the part of a real prospect or client. Let’s test their video and tech skills and see how they do!
Once their simulations are completed, pelotonRPM will review their video and provide them with written and video-based feedback. We will also deliver a report to the senior leadership team that will provide our recommendations about how best to incorporate live video into your sales process and client conversations.
READY TO TAKE IT TO THE NEXT LEVEL?
In addition to our subscription-based service, pelotonRPM offers a range of a la carte services that will prepare your teams to excel in this new video-based environment.
Sometimes, when the stakes are high, it’s helpful to have someone monitor your video call and make sure everything goes smoothly. We have facilitated and monitored thousands of video calls and can help troubleshoot issues that may arise.
We design and deliver custom physical video backgrounds for your team. Effective background design improves the quality of your video presentations and says a tremendous amount about your brand.
We deliver high-quality video, audio, and lighting equipment to your team. A relatively small investment in new cameras, lights, and microphones will have a tremendous impact on the quality of your video presentations.
WELCOME TO THE NEW NORMAL
It's time to change the way you engage, communicate, and sell.
LOOKS GREAT! HOW MUCH DOES ALL THIS COST?
pelotonRPM has a simple and transparent pricing plan. We vary the price of our subscriptions based upon the duration of your contract and the number of user licenses you purchase. You can also add new users at any time.
EACH SUBSCRIPTION INCLUDES:
- LIVE, INTERACTIVE ONLINE TRAINING CLASS (60 MINUTES)
- ACCESS TO GROWING LIBRARY OF ONLINE LEARNING MODULES
- INDIVIDUAL COACHING SESSION (30 MINUTES)
- *LIVE* ONLINE SALES SIMULATION (30 MINUTES)
- INDIVIDUAL REVIEW, ANALYSIS & FEEDBACK
- INSIGHTS & RECOMMENDATIONS REPORT FOR SENIOR LEADERSHIP